Privacy Policy

Last updated: May 2026

Our Commitment to Privacy

At Anime Hub Novi Sad, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information. By using our website and community, you agree to the practices described in this policy.

Information We Collect

Account Information

  • Username and display name
  • Email address
  • Optional: Location, profile picture
  • Password (encrypted and stored securely)

Activity Data

  • Forum posts and comments
  • Event attendance and ticket purchases
  • Rewards points and achievements
  • Watchlist and favorites

Technical Data

  • IP address and location data
  • Browser type and device information
  • Pages visited and time spent on site
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process event registrations and ticket purchases
  • Send important updates about events and community news
  • Personalize your experience on the platform
  • Prevent fraud and ensure platform security
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

Data Protection & Security

We implement industry-standard security measures to protect your information:

  • Encryption: All passwords are encrypted using industry-standard algorithms
  • Secure Payments: Payment processing is handled directly by Serbian banks
  • Access Control: Only authorized admin personnel can access sensitive data
  • Regular Updates: We regularly update our security practices
  • Data Minimization: We only collect information necessary for our services

Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Opt-out: Opt out of marketing communications
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us through our WhatsApp group or email.

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and functionality

You can manage cookie preferences through your browser settings.

Third-Party Services

We may share data with the following third parties:

  • Serbian Banks: For payment processing only
  • Service Providers: For hosting, analytics, and technical support
  • Legal Authorities: When required by law

We never sell your personal information to third parties.

Privacy Questions?

If you have questions about this privacy policy or how we handle your data, please contact us.

Contact Us